Shipping & Returns
Shipping Policy
At Briar Electronics, we are committed to delivering your orders quickly, safely, and efficiently across the United Kingdom.
Orders are typically processed within 1–3 business days after payment confirmation. Delivery times may vary depending on the destination and selected shipping method, but most UK orders arrive within 3–7 business days.
All products are carefully packaged to ensure they arrive in perfect condition. Once your order has been shipped, you will receive tracking information to monitor your delivery in real time.
Please note that delivery times may occasionally be affected during holidays, peak seasons, or due to courier delays beyond our control.
Return & Exchange Policy
Customer satisfaction is very important to us. If you are not completely satisfied with your purchase, you may request a return or exchange within 14 days of receiving your order.
To be eligible for a return, products must be unused, in their original packaging, and in the same condition they were received. Certain items may not qualify for return due to hygiene or safety reasons.
Once your returned item is received and inspected, we will notify you regarding approval for a refund or exchange. Approved refunds are processed back to the original payment method.
If your product arrives damaged or defective, please contact our support team immediately so we can resolve the issue as quickly as possible.